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Customer Name :
Contact Person :

Dear Customer,

It has been our objective to satisfy you by providing quality products consistently. In order to measure our success in meeting this objective, we would appreciate your frank feedback, please let us know your valued suggestions opinion and your level of satisfaction about our product and services kindly fill the form and press Submit button

1 How would you rate products conformance to the specifications?
1-Excellent
2-Good
3-Average
4-Poor
2 How would you rate the following product characteristics.
  A-Workmanship
  B-Raw Material
  C-Fabrication
  D-Galvanization
  E-Dimensions / Measurements
  F- Overall finishing
3 How would you rate the on time delivery of product?
4 How would you rate the levels of communication?
5 How frequently you lodge customer complaint?
Never
1-2 times
3-5 times
More specify
6 Are you satisfied with the complaint handling method / system?Please TICK {·} your option
Yes
No

Any Suggestions for improvement in product

.